• Commercial Vehicle Service Manager

        If you are an experienced Service Manager who is looking to work for a company who puts its people first, who prides themselves on ensuring everyone who works there feels valued and supported – then this could be the right job for you.

        We are looking for an exceptional manager who can foster a calm and positive culture, whilst ensuring our Ashford team continues to deliver a high standard of aftersales service.  This role provides a fantastic opportunity to work with a brilliant team, to develop the site and look to grow our customer base.

        The role gives you the chance to work on projects together with making sure the day-to-day business runs well which includes:

        • To foster a positive culture where people excel and feel supported and valued
        • To support and manage all teams across the site to ensure all areas are running smoothly and effectively, these are service reception, workshop, parts and costing.
        • To maximise departmental profitability through the effective sale of labour, parts, accessories, subcontracted services and other value-added products and services.
        • Work with colleagues from the sales team, to research your market area to create a strategy that aims to grow our Ashford customer base.

        As a Service Manager of Sparshatt Truck & Van Ltd you will receive the following benefits:

        • 6 monthly performance related bonus
        • Workplace pension scheme, by salary sacrifice
        • Private health insurance for you and your family
        • Company car or car allowance
        • Access to the full suite of health and wellbeing benefits available via Simply Health and our Employee Assistance Programme
        • Access to interest free employer loans
        • Access to Hastee – salary App
        • Access to fee free mortgage advice and financial guidance
        • Cycle to work scheme and technology scheme

        To be successful in this role you will have:

        • Previous experience of working as a Service Manager, ideally within a main dealership
        • Can demonstrate effective people management skills with the ability to motivate and drive-up performance
        • Excellent communication and interpersonal skills
        • Has a commercial vehicle technical background
        • Demonstratable experience in high standards of customer service
        • Good analytical skills
        • Minimum IT skills to include Microsoft Word and Excel
        • Commercial awareness
        • Maintain a good level of knowledge of the motor industry, the products and the services
        • The ability to confidently make knowledgeable recommendations to customers

        Sparshatt Truck & Van ltd has been synonymous with Mercedes-Benz in Kent for over 40 years. Today the group operates four well-established sales and service sites across the county. If you would like to part of our team and feel you have the skills and the experience we are looking for and want to be part of one of Britain's most successful Mercedes-Benz dealerships then please apply via indeed or www.sparshattgroup.com.

        Sparshatt Truck and Van Ltd are committed to continuing its policy of equality in all aspects of employment and service delivery.


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      • Job Summary

        Location: Ashford

        Hours of work:  40 hours per week

        Salary & Package:  To be discussed

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